Privacy Policy

Welcome to www.aidedright.com (hereinafter the “Website”). The Website is owned and operated by AidedRight, a sole trader based in the United Kingdom (“AidedRight,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. We treat your personal data in accordance with this privacy policy. This privacy policy informs you why we need your personal data, how we use it, how long we retain it and your rights as a data subject. Please review this privacy policy before accessing the Website or submitting any personal information. If you disagree with our privacy practices, as outlined herein, please refrain from using our Website. 

Table of Contents

  1. Controller
  2. How do we collect and use your personal data?
  • 2.1. Personal data you voluntarily submit
  • 2.2. Personal data we collect automatically
  1. Retention of your personal data
  2. Disclosure of your personal data
  3. Transfer of data
  4. Your personal data rights
  5. Complaints
  6. Security of personal data
  7. Third-party links
  8. Amendments

  1. Controller

AidedRight is the Controller of all personal data you submit when you contact us through the contact page on our Website. We are the Joint Controller with the charity when you make a donation to the charity through the Website. You can contact us by email at reach@aidedright.com, and you can contact the registered charity using the contact details provided on our Website.

  2. How do we collect and use your personal data?

The personal data we collect from you is either voluntarily provided by you or automatically collected by us with your consent.

    2.1. Personal data you voluntarily submit

You voluntarily submit your personal data through the Website in the following circumstances:

  • 1.1. When you contact us

When you contact us through the contact form on the Website or when you send us an email, we collect your email address, the content of your message and any other personal data contained within your message.

We use this personal data to respond to your inquiry and take other related actions to service your request.

Our legal basis for processing this personal data is our legitimate interest, which does not override your rights as a data subject. 

  • 1.2. When you make a donation

When you donate to a charity through our Website, we will receive your full name, email address, billing address, the donation amount, and other information required by the charity to comply with the laws.

We use the above personal information to facilitate donations you make through our Website, to send you a confirmation of your donation, to enable the charity to send you a receipt for your donation, to comply with applicable laws, and for other related purposes.

Our legal basis for processing the above personal data is the performance of our contract with you, our legal obligation, and your consent.

  • 1.3. When you subscribe to our newsletter

When you subscribe to receive marketing communication from us, you provide us your full name and email address.

We process this information to send you content that we believe you will find interesting.

Our legal basis for processing this personal data is your consent.

    2.2. Personal data we collect automatically

When you access our Website, we may automatically collect some personal data about you through cookies such as your IP address. We can also infer your location from your IP address.

Please note that except for strictly necessary cookies which do not require your consent (ePrivacy Directive 2002/58 EC), your personal data is only processed with your consent, which you grant us when you accept our cookies.

We use cookies to improve our understanding of our users and to provide you with detailed logs for tracking your account actions.

You can turn off cookies or remove them from your device by changing your browser settings at any time. To learn more about how you can manage cookies on your browser, please visit the applicable browser links provided hereunder:

Please note that blocking cookies may result in a poor user experience. To learn more about how to delete cookies, please visit  https://www.aboutcookies.org/how-to-delete-cookies/.

  3. Retention of your personal data

We do not retain your personal data for longer than required for the initial purpose for which we collected your personal data unless a longer retention period is required or permitted by law. Depending on the purpose of processing outlined in Section 2 above, we may retain your personal data as follows:

  • Personal data processed on the legal basis of the performance of a contract may be retained for the entire duration of our Agreement with you. Such data will be deleted immediately upon the termination of our Agreement with you except if it is required to establish or defend legal claims.
  • Personal data processed on the legal basis of your consent may be retained until you withdraw your consent.
  • Personal data we process on the legal basis of our legitimate interest will be processed as long as we have a legitimate interest in such processing, provided it does not override your rights as a data subject.

If we cease to have a legal basis for processing your personal data, we will either delete it or irreversibly anonymise it so that it cannot be linked back to you.

  4. Disclosure of your personal data

We will never rent or sell your personal data. We may disclose your personal data to third parties in the following situations:

  • Charities

If you make a donation through our Website, we will share your personal data with the charity you select to support. Please note that the charity will only use your personal data to provide you with a receipt and for compliance with their obligations under applicable laws and regulations.

  • Third-Party Service Providers

We may engage third-party service providers to perform services on our behalf, including but not limited to web development, emailing tools, and support services. Your personal data may be disclosed to such third-party service providers only to the extent required for them to perform relevant functions on our behalf. In no event will these service providers use your personal data for any purpose other than those specified in this privacy policy. 

  • Protection of Rights or Fulfilment of Legal Obligations

We will disclose your personal data to third parties in situations where we believe such disclosure is necessary to investigate or remedy any violations of our Agreement or to protect our rights and the rights of others. We will also disclose your personal data in situations where we are required to do so by applicable law/regulation or legal process, such as to comply with a subpoena.

  • With Your Consent

We may share your personal data with third parties with your express consent.

  5. Transfer of data

Although we aim to process your personal data within the United Kingdom, we may use some tools and services provided by entities domiciled outside of the UK, where data protection laws are not as stringent as those in the UK. When such tools/services are used by us, your personal data may be transferred and processed outside of the UK. Whenever such data transfer takes place, we will ensure that it complies with the Data Protection Act of 2018.

  6. Your personal data rights

As a data subject, you have the following rights relating to your personal data:

Your rights relating to the personal data that we process are as follows:

  • Right to access your personal data

You have the right to request access to your personal data or a copy of your personal data by contacting us.

  • Right to rectification

If the personal data we process for you is incorrect, outdated, or incomplete, you may request us to rectify, update, or complete your missing personal data by contacting us.

  • Right to withdraw consent

To the extent the legal basis of our processing of your personal data is your consent, you have the right to withdraw your consent at any time. If you subscribed to our marketing newsletter, you can withdraw your consent by clicking the unsubscribe button at the bottom of our marketing email. You can also block the use of our cookies to which you previously consented by accessing your browser settings.

  • Right to the erasure of personal data

In limited circumstances, you may exercise your right to request the erasure of your personal data, such as where your personal data is being processed unlawfully.

Please note that we may request that you provide proof of your identity before servicing your data subject requests.

  7. Complaints

If you believe that your personal data rights are breached, we would truly appreciate it if you would contact us first to discuss the issue. Notwithstanding the foregoing, you have the right to lodge a complaint with the relevant supervisory authority. The relevant supervisory authority in the United Kingdom is the Information Commissioner’s Office:

The Information Commissioner’s Office

Water Lane, Wycliffe House

Wilmslow – Cheshire SK9 5AF

Tel. +44 1625 545 745

Email: international.team@ico.org.uk

  8. Security of personal data

The security of your personal data is important to us. We take all reasonable and financially viable steps to safeguard your personal data from any unauthorised access, use, modification, destruction, or loss. We have integrated various security measures into the design of our Website and in our day-to-day operations. Although we make our best effort to safeguard your personal data, you acknowledge that no mode of transmission over the Internet is one hundred percent secure; therefore, we cannot offer you any guarantees as to the absolute security of your personal data. By using the Website, you understand and accept that the transmission of data through the Website is carried out at your own risk.

  9. Third-party links

Our Website may contain links that will redirect you to third-party websites. Such third-party websites are not owned or operated by us. These third-party websites are governed by their own legal terms and conditions and privacy policy. We advise our users to review all third-party legal agreements before making use of such websites. You understand that the presence of any third-party links on our Website does not constitute an endorsement of such a third party, and we cannot be held responsible for such a third party’s actions. Your decision to visit these third-party sites is entirely at your own risk.

  10. Amendments

We reserve the right to make changes to this privacy policy by inclusion, modification, or removal of any part at any time. When we make any material changes to this privacy policy, we will notify you by email or by changing the last modified date on top of this privacy policy. You agree that it is solely your responsibility to review this privacy policy when you revisit the Website. Your continued use of the Website after we post the updated privacy policy will constitute your acceptance of such changes.

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